Returns Information

If you are not satisfied for any reason, you may return your purchase within 90 days of the ship date.

Returns Instructions:

  • Please send us an email at mahoganycare@hallmark.com.
  • Include your order #, item number to be returned, and reason for return.
  • Please include your name and phone number.

We will respond within 24-48 business hours to assist you with your request. Or just give us a call at 800-650-4505.

  • 8am-5pm Central Time, Monday - Friday.

Once your refund is approved, we will issue a refund for the full purchase price (including shipping costs) of the item on your original method of payment.

Mahogany reserves the right to limit returns on large quantity orders or seasonal closeouts.